At HavenFeel, we know how excited you are to receive your custom gift—and we promise it’s worth the wait! Since every product is made just for you, the delivery timeline includes both design time and shipping.
⏳ Standard Delivery Time: 7 to 12 Days
For most orders, you can expect your gift to arrive within 7 to 12 working days from the date of purchase. This includes the time it takes to personalize your product and safely deliver it to your doorstep.
🚀 Faster Delivery for Select Products: 4 to 5 Days
Some of our products (like printed mugs, keychains, or simpler photo gifts) are eligible for quicker delivery in just 4 to 5 days, depending on your location and the complexity of customization.
⚠️ Rare Delays (More than 12 Days)
In rare situations—such as during festivals, weather issues, or remote delivery zones—your order may take a bit longer than 12 days. But don’t worry! If that happens, our support team will keep you updated every step of the way.
🚚 What Affects Delivery Time?
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The type of product and level of customization
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Your delivery location
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Courier service availability in your area
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Festival or holiday rush periods
📦 How Can I Track My Order?
As soon as your order is shipped, you’ll get an SMS or email with a tracking link so you can follow your gift’s journey in real time.
Need it urgently?
While we currently don’t offer guaranteed express or same-day delivery, feel free to reach out—we’ll do our best to prioritize your order if possible.
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