How can we help you?

How do I know if my order went through?

Once you place your order, we’ll make sure you stay in the loop! Here’s how you can confirm it:

📨 1. Order Confirmation Email

As soon as your order is successful, you’ll receive an order confirmation email with:

  • Your order number

  • Product details (including your customizations)

  • Estimated delivery timeline

Didn’t receive an email?
Please check your spam or promotions folder — sometimes it hides there!


🛒 2. Order History (if you created an account)

If you signed up before placing the order:

  • Log in to your account

  • Go to “My Orders”

  • You’ll see your order status and details there


📱 3. Message/WhatsApp Confirmation (Optional)

In some cases, we may also send a confirmation via SMS or WhatsApp with your order summary. So keep your phone nearby!


Still not sure?

No worries! Just contact us with your:

  • Name

  • Email or phone number used during order
    We’ll quickly check and update you on your order status.


We’re always here to help you feel confident and excited about your order 💖✨

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